Hi, I’m trying to access the phone logs for our company via the API. I was able to get OAuth working, but when I run my script, I get the following error:
{“code”:2031,“message”:“Zoom Phone has not been enabled for this account.”}
Thank you for reaching out to the Zoom Developer Forum. It looks like something that needs to be accommodated on our end. Please submit a ticket summarizing the issue with the link to this thread included. In that ticket, please also provide your account number.
Thank you for the response. I created a ticket (#14864181) and after 6 days of back and forth, Karen basically told me to bring my problem to the Developer Forum. Her last two posts, prior to the kiss of death, was to change my grant_type to ‘account_credentials’ when requesting the token, but when I do that, I get the error:
stdClass Object
(
[reason] => unsupported grant type
[error] => unsupported_grant_type
)
When using ‘client_credential’ as my grant type, my token request returns this:
I’ve connected with the support representative internally about the next steps to help you resolve as this is a back end issue and not something we can rectify on the forum. Thank you for your patience!