Zoom phone has not been enabled error


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API Endpoint(s) and/or Zoom API Event(s)

I am trying to access the API to pull call logs for analytics. However when I run my script to pull the data through an app, I get an error message as noted below. I am able to make calls using Zoom Phone, but for some reason, I’m still getting this error. Any ideas?

APIError: {‘code’: 2031, ‘message’: ‘Zoom Phone has not been enabled for this account.’}

I am using OAuth 2.0

Hi @paul.stork
Thank you for reaching out to the Zoom Developer Forum and welcome to our community! I am happy to help here!

Have you been able to resolve this issue?
If not, could you please make sure that you have the phone feature enabled in your account?


No, unfortunately, I haven’t been able to figure this one out.

I believe that phone is enabled on my account, I can make phone calls to colleagues and to my personal phone from my work Zoom account.

Hi @paul.stork
I will send you a private message so I can take a closer look into this