I’ve observed that when our application has been connected to the Zoom Room API for some reasonably long duration (not yet measured accurately, but let’s say around 8-10 hours), the presence property for all the entries returned by “zCommand Phonebook List Offset: 0 Limit: 1000” will appear as PRESE…

Hi Tom, We are currently investigating this issue.

This is happening with us now too.

hi @Atlona_Velocity , Thank you for reaching out to us. We have received your request and will be responding to you shortly. Thanks!

Hey @alexander.zarubkin , Thanks for sharing the solution to this topic! :slight_smile: -Tommy

Phonebook presence gets stuck as PRESENCE_OFFLINE

alexander.zarubkin (Alexander) August 12, 2020, 12:58am 5

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