Q & A wrong time is displayed

Meeting SDK Web
1

Description
When answers are displayed, all of them have the same datetime/timestamp and it’s very confusing.

Error
Wrong timestamp

Which Web Meeting SDK version?
1.9.8

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join a webinar.
  2. As the attendee send a question.
  3. As the host answer the question.
  4. On the attendee’s screen the question appears with a wrong datetime

Screenshots
Host view:

correctqatime
correctqatime498×583 25 KB

Participan view:

incorrectqa
incorrectqa485×712 25.5 KB

Device (please complete the following information):

  • Device: desktop
  • OS: Windows
  • Browser: Chrome
  • Browser Version 92

Additional context

2

Hey @giancarlo1,

Thank you for reaching out to the Zoom Developer Forum. When you see that the times are wrong, it it in the local browser time of the user? Does the question time match your timezone and the timezone of the answer matches their timezone?

Thanks,
Max

3

@MaxM It doesn’t really match any time zone. Here is a more descriptive GIF where all the participants have the same timezone.

qaissue

And this is what a second attendee sees. All Q&A with the same time

third attendee
third attendee425×587 16.6 KB

4

@giancarlo1 Thank you for following up with more details. I’ve reached out to our engineering team to get their thoughts on this and will let you know what I hear.

(ZOOM-306178)

Max

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

6

@giancarlo1 I’m happy to report that this issue is fixed with version 2.2.0 of the Web SDK

1 Like