Hey @tommy,
My company has many virtual events that run from July to December 2020.
And we use the Zoom Web SDK with 1000+ participant on website, but since July we are facing the same problem to join.
A brief description of our account:
One PRO Account has multiple users to manage.
=> Today, these 3 of 5 accounts run meeting parallel as hosts on the Zoom Apps.
=> attendees join from the website to 3 meetings ( with same API Key & API Secret JWT from PRO Account )
=> when the number of participants reached more than 300
=> an error will appear, but a few hour later can rejoin (this over and over again)
Error:
{
method: “join”,
status: false,
result: “No permission.”,
errorMessage: “Fail to join the meeting.”,
errorCode: 1
}
Which version ?
1.8.0
Additional
Also, 300 or 1000 license for web sdk limit ?
https://imgur.com/a/Q3hCg6I
I’ve been following this thread ever since, but it seems unresolved until now.
We have many complain about this issue. How can we take to reduce the risk of this issue ?.
Sorry for my bad English :).
Thanks,
Waya