good morning guys, i use websdk for meetings on my portal, so this application is not letting more than 100 participants join the meeting. I have hired a large meeting for up to 500 participants, yet the websdk is not allowing it, lit up to 100 participants.
And the host of the meeting is the one with the Large Meeting addon? The Web SDK doesn’t have any limit on the number of participants in a meeting, instead it is determined by the host’s account/addons.
Are you receiveing any error messages when trying to join with more than 100 people?
When you reach the limit of 100 participants, do not let 101 enter, stay on and cannot access the screen JOIN MEETING, I am stating this through websdk, on the outside with a username and password, enter normal.
The screen is in a loop.
JOIN MEETING
The 101 that was waiting to enter is waiting for him to leave, there is no error on the screen. Only for a while does that user’s connection drop.
Thanks for confirming. Please send an email to developersupport@zoom.us with a link to this thread. In that email, please include the meeting ID where you saw this issue as well as any errors that you’re seeing in the browser console when this happens.
I’ll use that information to investigate further.
We are having problems with the Web SDK not allowing all 100 spots because every time a user attempts to reload when the event has not started, the Web SDK code is counting as though another user has successfully entered. If the same users try to reload enough times, they will eventually reduce the number of available slots to 0.
Dear Max,
If every problem that I report from Zoom takes a month, I will be losing customers, in the meantime I use Zoom’s competitor’s platform, which seems to me to be much more effective and faster in terms of information, support and corrections.