Read Call Queue Recording policy configuration using API REST

Phone
1

Description:

I am trying to read the Policy configuration from a call queue, interested mainly in knowing if the call queue has auto call recording enabled or not.

I hace checked Zoom Phone API Rest Reference, and there are endpoints to add/delete/modify call queue policies:

https://marketplace.zoom.us/docs/api-reference/phone/methods/#operation/addCQPolicySubSetting

And the call queue policies applied can be read
https://marketplace.zoom.us/docs/api-reference/phone/methods/#operation/getACallQueue
GET /phone/call_queues/{callQueueId}

But all these options only work for voicemail_access_members policies, there does not seem to be an option to read/configure other policies

I am missing some option to do this?

2

Hi @jmartorell , you are right! It is not present even though its a policy setting available for call queues. I am reaching out internally to see if its on the release roadmap or I’ll request it.

Best,
Gianni