Recording option not show ,recording save on cloud

create a new member and this member create a meeting using rest api (php laravel) this member host not show recording option.
please see the atthechment

Hi @webinars4,

Thanks for reaching out about this.

In taking a look at the Meeting 93322834129, it doesn’t appear cloud recording was enabled. Please ensure that you have a Pro or higher plan under the host you’re using for this meeting and that cloud recording is enabled. This is a prerequisite for cloud recording.

If you still have trouble after checking this, please reach out to our Technical Support team directly, as they’ll be best suited to assist you with questions regarding our Web Client.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.