Recordings Stuck Processing from March 16th & 17th

Description
Using API v2 we generate zoom meetings and collect webhooks accordingly as they go through the Zoom processing side of things. We had issues with meeting.ended webhook calls a couple days ago, and everything seems to be working fine now.

New Problem is that meetings from around the same time frame as the previous issue are now stuck in Processing mode. Roughly 4/5 of the meetings show as still processing from March 16th and March 17th.

Error
N/A

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
N/A

How To Reproduce (If applicable)
Steps to reproduce the behavior:
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Screenshots (If applicable)
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Additional context
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Hey @alex.jezior,

We are aware of the recording issues. Stay updated here: https://status.zoom.us/incidents/5hdzb14vhxyv

Thanks,
Tommy

Thanks for your response Tommy. We’ll look forward to this being resolved!

1 Like

Please let support.zoom.us know if they do not finish processing in the next few days.

Thanks,
Tommy