Zoom Recording Still Processing after 4 days

API and Webhooks
1

Description
Recordings for 2 meetings that were completed on the 23rd September and 27th September (i.e. between 4 and 8 days ago) are still be processed according to the dashboard and the error returned from the API.

Error

  data: {
    code: 3301,
    message: 'This recording is still being processed. Please come back to this page in a few minutes.'
  }

Which App Type (OAuth / Chatbot / JWT / Webhook)?
API

Which Endpoint/s?
meetings/${meetingId}/recordings

Additional context
The two meeting IDs are …

91253594934
97811300137

This seems to be similar to another incident …

2

Hey @goulash1971,

Thank you for reaching out to the Zoom Developer Forum. Please reach out to our Technical Support Team and they’ll assist you directly.

Thanks,
Max

3

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