Cloud meeting recording is not getting generate by zoom api

When I try to call get meeting recording API, it gives error like This recording is still being processed. It’s been 8 hours after meeting ended, but still getting this error. recording time is around 50 minute, facing this issue first time.
recording.completed webhook also not come for this meeting.

Code: 3301
message: This recording is still being processed. Please come back to this page in a few minutes

Which App Type ?
webhook → recording.completed

Which Endpoint/s?

Additional context
meetingUUID = NmynX9lERvuYmHeadxFDdA==

Hi @adminwise,

If this recording is still stuck in processing, please reach out to our Technical Support team directly here. They will be able to assist with resolving this.

Thank you,

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.