Cloud meeting recording is not getting generate by zoom api

API and Webhooks
1

Description
When I try to call get meeting recording API, it gives error like This recording is still being processed. It’s been 8 hours after meeting ended, but still getting this error. recording time is around 50 minute, facing this issue first time.
recording.completed webhook also not come for this meeting.

Error
Code: 3301
message: This recording is still being processed. Please come back to this page in a few minutes

Which App Type ?
webhook → recording.completed

Which Endpoint/s?
https://api.zoom.us/v2/meetings/meetingUUID/recordings

Additional context
meetingUUID = NmynX9lERvuYmHeadxFDdA==

2

Hi @adminwise,

If this recording is still stuck in processing, please reach out to our Technical Support team directly here. They will be able to assist with resolving this.

Thank you,
Will

3

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