Registrants receiving the cancelled registration email when leaving the meeting early

I can’t find documentation on this but we are getting reports of registrants receiving the cancelled registration email when they leave a registration required meeting early.

Is this a setting we missed?

Hey @fred,

This seems like an issue on the product side. Can you please reach out to support.zoom.us with the meeting ID and the steps to reproduce the issue.

Thanks,
Phillip

Turned out this wasn’t happening. User error. Sorry about that.

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No worries, happy you figured it out! :slight_smile:

Thanks,
Tommy