Reject of outside use of our account

Good day! We received a response from zoom rejecting our request for outside use of our account.
We are aiming at integrating zoom in our platform Сервис онлайн-консультаций с экспертами на любые темы - Consulty to create meetings between consultants and their clients.

Could you please explain in more details the reasons why we were rejected? What exactly is wrong in our Security and Privacy so we could fix it and apply again.

We received this letter as a response to our request.
Looking forward to your answer.


Thank you for posting in the Zoom Developer Forum. If you are looking for additional feedback on why your app was rejected, you will want to email The marketplace specialist who reviewed your app will be able to help provide additional feedback.

Let us know if you have any questions about this.



This email is not valid. From there I got to this forum, because Submitting a web ticket didn’t help me either.

Email Not Delivered


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We look forward to making you happy!

Zoom Developer Relations


I’m sorry for not getting back to you sooner. Are you still unable to get contact Zoom Support ?