Hello,
We’re trying to get our app approved, but it keeps getting rejected.
I’ve gone through the application in great detail and am struggling to see what we’re missing.
The response we get is automated and does not provide any detail. Only that it has failed the Security and Privacy Compliance Review.
Anyone able to support on this?
Thanks in advance.
@jordan6,
Thank you for posting in the Zoom Developer Forum. Have you been able to email your concerns to the Zoom Marketplace team? There should be an email address you can use to request more details regarding why your app failed the Security and Privacy Compliance Review.
In the meantime, here is some help documentation for review process:
https://marketplace.zoom.us/docs/guides/publishing/app-review-guidelines/
https://marketplace.zoom.us/docs/guides/publishing/security/
https://marketplace.zoom.us/docs/guides/publishing/security-best-practices/
I am excited to hear back from you.
Hi there - I appreciate your response.
Yes we emailed them, and were informed to check the forum, hence why I posted here. Feels like we’re going round in circles a little.
Hoping we can have a direct contact from Zoom to help us through this.