Hello, I’d like to request RTMS access for my user-managed General App “MeetingBackstage Studio” (development, Client ID: [oDzT62NaSBafZw9R07t0w]).
Use case: I’m a trainer/moderator. During my own Zoom meetings, the app receives the in-meeting chat (media type chat only, no audio/video) to show live graphics (world map of locations, polls, word cloud) in OBS. Meetings are hosted by my own account. No recording, no AI processing, data stays local.
Current status: Event subscription via WebSocket works (build_connection success), scopes meeting:read:meeting_chat, rtms:read:rtms_started/stopped and meeting:update:participant_rtms_app_status are added, auto-start for owned meetings is enabled, and the account setting “Share realtime meeting content with apps” is on. However, meeting.rtms_started never arrives, and PATCH /live_meetings/{meetingId}/rtms_app/status returns 400 “Failed to perform RTMS app operation.”
Could you please enable RTMS for this app or tell me what is missing? Thank you!