Require vtt format transcript as well as zapier integration for zoom phone

Feature Requests
1

Hi,

We use zoom meetings and the integration with Zapier has been performing well. But when it comes to phone, we’re not able to get the recordings as a proper file as well as the transcription are not in the same format as meetings.
Is there any work in progress that would enable such features.

Feature required are:

  1. Zoom Phone Transcripts in VTT format.
  2. Zapier integration for Zoom phone to create triggers and get information regarding zoom phone activities.

Thanks,

Aman

2

@elisa.zoom this is the new thread. Thanks for your response on the older post.

3

Thanks @Aman4
Allow me some time to take a closer look at this and debug further and I will get back to you

4

Hi @elisa.zoom, Is there any update on the same?

5

Hi @Aman4
Sorry for the late reply here.
I was able to test this on my end and confirmed that as of right now, when downloading a phone transcript file, you will get the response in a JSON format.
As of now we do not support vtt file. I will ask internally to see if this is on our roadmap

6

Hi @elisa.zoom ,

thank you for checking this for me. It’s really complicated to analyse the calls in this format and it would make a lot of sense for anyone who would read that transcription. This would really be helpful if such transcription exists for zoom phone too.

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