Resolve issue after ownership transfer of app

Hello, we have a published Zoom marketplace app which uses recall.ai to join meetings hosted by external customers. The app was working until we transferred ownership of our Zoom application. Since then, the app can still join our organization’s internal zoom meetings, but cannot join any externally-hosted meetings. @yoon.conner would you be able to help us resolve this? Thank you!

App Name: Warmer Meeting Companion
Original App Owner Email: chris@getwarmer.com
Destination App Owner Email: cyrus@getwarmer.com
Prod Client ID: 21D5qDgDTF6x_yj9mRuTBA

Hello @Cyrus

Thank you for raising this issue.

I will DM you to get the app specific information to help assist.

Best