Retrieve User Availability?

API and Webhooks
1

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Description
Looking for a way to retrieve my users’ availability (Available, Away, Offline)

Error

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
/users

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

2

Hi @rplatt ,

This API endpoint shows that information via the field “presence_status”: https://marketplace.zoom.us/docs/api-reference/chat/methods/#operation/getUserContacts

Gianni

3

Gianni,

Thank you for the response but this seems to only work with an OAuth app? I’m using JWT for server-to-server communication. Thus far I haven’t found a way to query the presence_status using JWT.

I was able to create a webhook to retrieve the presence_status On Change. Which got me moving forward.

If I’m mistaken or there is a way to query this piece of information using JWT, that would be helpful. There is value in webhooks, but I prefer to have the option to query on demand too.

Thank you!
Rob

4

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