Retrieve User Availability?

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Looking for a way to retrieve my users’ availability (Available, Away, Offline)


Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?

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  1. Request URL / Headers (without credentials) / Body
  2. See error

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Additional context
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Hi @rplatt ,

This API endpoint shows that information via the field “presence_status”:



Thank you for the response but this seems to only work with an OAuth app? I’m using JWT for server-to-server communication. Thus far I haven’t found a way to query the presence_status using JWT.

I was able to create a webhook to retrieve the presence_status On Change. Which got me moving forward.

If I’m mistaken or there is a way to query this piece of information using JWT, that would be helpful. There is value in webhooks, but I prefer to have the option to query on demand too.

Thank you!

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