We are using the API to look-up user in our integration. As per the client the specific user is present in the account but the API returns no records found.
API returns no records found.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Authorization: JWT using API key/secret.
How To Reproduce (If applicable)
Not sure if it can be replicated.
Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.
I read the user role and could there be any restrictions lets say if i generated the API key/Secret using user A who might not have access to user B. Or could there be any other aspect that we might be missing coz which we are unable to query the user.