Room Controls on Poly Studio X30 / TC8

[renan]

Hi There,

Does Zoom Rooms Mode on Poly StudioX30 supports Room Controls feature?

I’ve enabled Room Controls on Zoom Rooms portal, but control icon does not appear on GUI User Interface - TC8 from Poly. I’ve added sample JSON config. file.

Poly StudioX30 3.1.3-220008
Zoom Room Appliance 5.0.6 (14482.0804)
Zoom Room Controler 5.0.5 (898.0703)

TIA, Renan Del’Arco

[DeveloperBot]

Hey @renan

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question.

Checkout this related thread that may have the answer you are looking for:

Zoom Rooms Integration into Room Control App

Hi Zoom,   I currently run around 13 meeting rooms with Zoom Rooms installed. We have an App that is developed in-house to control the room Ie. Sceen on, Mode select, Lighting Control and Volume. After users select the Zoom option for the room then have to switch to the Zoom Room App on the iPad. This can be difficult for some users. It there any way to integrate the features of the Zoom Room App into my control app?

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,
DeveloperBot

[renan]

Hi,
It does not answer my question!
Thanks for trying.

[yosuke.sawamura (Yosuke)]

HI renan,

Thank you for your contact.
As you can see from our Support Document this feature is for Mac/Win version of ZoomRoom.
https://support.zoom.us/hc/en-us/articles/360033716572

Also simply tested here as well and doesn’t see the feature coming up on Poly side (with below combination) I can clearly say the feature is not supported on Poly X30.
X30 ( 3.1.3-220008 / ZR 5.0.6 (14482.0804))
TC8 (Android 9/ ZRC 5.0.5 (898.0703))

For further details, please contact Poly support.

Regards,
Yosuke

[renan]

Hi Yosuke,

Thanks for your reply.
I’ll get in touch to see if it is roadmaped internally at Poly.

Regards, Renan

[renan]

Yosuke,

Looking at Zoom Rooms Appliance releases

New updates for Zoom Room Appliances

Version released on August 23,2020 - 5.1.2 (35624.0822)

Controller features

• Room Controls
  Third party electrical equipment can be controlled from the Zoom room controller interface. Click here to learn more.

It seems that room controls feature is possible on this release!
Are you able to confirm and test this new version on you Studio X30 internally?

From my Zoom Rooms portal > Device Tab > I cannot see version 5.1.2 to be upgraded, only 5.0.6

Thanks, Renan

[yosuke.sawamura (Yosuke)]

Hi Renan,

It means we (Zoom) have release the update but still not roled our for Poly yet.
For more details please contact Poly support for details.

Regards,
Yosuke