Room Controls on Poly Studio X30 / TC8

Hi There,

Does Zoom Rooms Mode on Poly StudioX30 supports Room Controls feature?

I’ve enabled Room Controls on Zoom Rooms portal, but control icon does not appear on GUI User Interface - TC8 from Poly. I’ve added sample JSON config. file.

Poly StudioX30 3.1.3-220008
Zoom Room Appliance 5.0.6 (14482.0804)
Zoom Room Controler 5.0.5 (898.0703)

TIA, Renan Del’Arco

Hey @renan

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. :slightly_smiling_face:

Checkout this related thread that may have the answer you are looking for:

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.


It does not answer my question!
Thanks for trying.

HI renan,

Thank you for your contact.
As you can see from our Support Document this feature is for Mac/Win version of ZoomRoom.

Also simply tested here as well and doesn’t see the feature coming up on Poly side (with below combination) I can clearly say the feature is not supported on Poly X30.
X30 ( 3.1.3-220008 / ZR 5.0.6 (14482.0804))
TC8 (Android 9/ ZRC 5.0.5 (898.0703))

For further details, please contact Poly support.


Hi Yosuke,

Thanks for your reply.
I’ll get in touch to see if it is roadmaped internally at Poly.

Regards, Renan


Looking at Zoom Rooms Appliance releases

Version released on August 23,2020 - 5.1.2 (35624.0822)

Controller features

  • Room Controls
    Third party electrical equipment can be controlled from the Zoom room controller interface. Click here to learn more.

It seems that room controls feature is possible on this release!
Are you able to confirm and test this new version on you Studio X30 internally?

From my Zoom Rooms portal > Device Tab > I cannot see version 5.1.2 to be upgraded, only 5.0.6

Thanks, Renan

Hi Renan,

It means we (Zoom) have release the update but still not roled our for Poly yet.
For more details please contact Poly support for details.