RTMS app missing from auto-start dropdown — enable backend RTMS for App ID IrrbxSIeSreHI2LtZmCwEA

Hi Zoom team,

Our User-managed General app is fully configured for RTMS meetings but does NOT
appear in the “Auto-start apps that access shared realtime meeting content” dropdown
(only “None” is listed).

Client-side setup complete:

  • Scopes: meeting:read:meeting_audio, meeting:read:meeting_transcript
  • Events: meeting.rtms_started / meeting.rtms_stopped (endpoint validated)
  • Account Settings > Zoom Apps > “Share realtime meeting content with apps”: ON
  • App authorized by account owner (OAuth successful)

Please enable backend RTMS at the account level for:
App ID / Client ID: IrrbxSIeSreHI2LtZmCwEA
Account ID:
Use case: internal sales-coaching on our own closers’ meetings.
Please also advise if a Build Platform / Developer Pack credit is required first.

Thanks!

@Mehmet1 you will need a Developer Pack on your account. Please note you need Developer pack and not Build Platform.

I didn’t see the Developer Pack in the “Plans” section. Where can I access this package?

Chun Siong <notifications@zoomdeveloper.discoursemail.com>, 8 Eyl 2026 Sal, 16:13 tarihinde şunu yazdı: