RTMS - no permission for this API error

Similar to other requests in this forum. I am getting meeting started and stopped webhook events but when attempting to start the RTMS stream, I get this error:

Calling startRTMS…
startRTMS error: No Permission for this API. [code:80004, reason:app_not_support]

I signed up for Zoom Developer Pack and it appears I have followed all the steps needing to get this working correctly including setting the right scopes, etc.

Appreciate any guidance on what might be going wrong here?

Thanks

@krissb I’ve made some backend changes to your account, can you check if you still have the same issue?

Just do confirm, when you are calling the API, are you doing something in this API shape?

hi @chunsiong.zoom - your backend change helped with kicking off rtms on auto-start. Adopting your API recommendation helped me start/stop RTMS on-demand. Thanks for your help!