After Running the Sample Web App by Generating the Key From Dev account also generating the Signature, The App says fails to connect timeout. ZoomMtg.join( { meetingNumber: meetConfig.meetingNumber, userName: meetConfig.userName, signature: res.result, // added the generated signature here too …

Hey @rahul.champ01 , , thanks for posting and using Zoom! Are you using a JWT App Type for the key and secret credentials? Also make sure you are using a valid meeting number with no dashes. Duplicate post: [image] Join method failing - account question Web …

Hi @tommy Yes i created a valid meeting id and used the App secret and App ID, but i found a post where its mentioned that using the web sdk requires a PRO account, also i had requested a trial at isv@zoom.us but currently i didn’t get a response. Is a Trail or pro account need to use this web sdk …

Hey @rahul.champ01 , Yes, that could be the issue. Try upgrading to pro and try again. Sorry if isv@zoom.us hasn’t gotten back to you with the free trial, they are very busy with requests. Thanks, Tommy

Hi @tommy , I am also getting the same errorCode = 1. {“method”:“join”,“status”:false,“result”:null,“errorCode”:1} Am using sample web app, CDN version 1.7.5 and replaced with real API_KEY & API_SECRET.

Hey @devteam1 , Are you using a real meeting number without dashes? Also make sure you are using JWT Api key and secret. Thanks, Tommy

Yes tommy. I was using the real info. One thing i would like to bring to your notice that, i didn’t submitted any billing information. Do you think, this might be causing the issue. Thanks

Hey @devteam1 , Can you email developersupport@zoom.us with your JWT Key / Secret and account number so we can assist further? Thanks, Tommy

Same issue here. Testing the Sample Web App CDN version 1.7.7 using JWT key/secret and correct meeting id with no dashes or spaces. Have a pro account. Getting error “Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again.” In console, it retur…

Hey @andy_u , Please see my post here: [image] V1.7.4 Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web Hey @sumit.cha20 , Here are a few things to make sure of: Make sure you have a Pro or hig…

Sample Web App not working Locally failed with Error Code 1

Meeting SDK Web

tommy (Tommy Gaessler) May 19, 2020, 9:07pm 10

Hey @andy_u,

Please see my post here:

Thanks,
Tommy

Topic		Replies	Views
Error when using WebSDK via CDN. Your connection has timed out and you cannot join the meeting Web	23	2771	May 22, 2020
Using sample app web ,Your connection has timed out and you cannot join the meeting Web	1	810	June 10, 2020
V1.7.4 Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	40	4856	October 2, 2020
Your connection has timed out and you cannot join the meeting. Verify your network connectivity and try again Web	241	47262	February 17, 2021
Web SDK "joining fail" Web	68	11402	November 24, 2020

Sample Web App not working Locally failed with Error Code 1

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