Send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application

API and Webhooks Contact Center
1

I am trying to send SMS messages through Zoom Contact Center using the Zoom API via a Server-to-Server OAuth application but its not working.

I am able to fetch access token

Trying to send SMS using access token

{
“contact_center_number”: “+12090000000”,
“consumer_numbers”: [
“+12090001111”
],
“body”: “hello contact sms”
}

I do not get any error. I am getting status 200 in postman but I do not see any details in contact center or received SMS at receiving end.

Can someone provide me full guide that I can follow and test. Thanks.

2

@rehema.zoom @justin.steinberg do either of you have any guidance here or aware of any known errors with contact center sms?

4

Hi Jeet,

Can you confirm you are using HTTP POST to endpoint https://api.zoom.us/v2/contact_center/sms

5

@Jeet please answer above and tag Justin. Thanks!

6

@Jeet following up. Thanks!