My ServiceNow Zoom Integration was working until about one month ago. I was able to start conference calls which opened my zoom app on my laptop.
When I initiate a conference call from an incident, I am able to select Zoom conference bridge. I select a user then press start call - but I get this message: Unable to fetch details for “email address” - No permission.
I checked my Oauth 2.0 Credentials. When I click get Oauth Token, there is an error message: Invalid redirect: https://“servicenow url address”/oauth_redirect.do (4,700).
Hey @scott.simon,
Thank you for reaching out to the Zoom Developer Forum. I’m not too familiar with ServiceNow but as a good first step, I would follow this guide posted by a user:
If that doesn’t help, can you send me the name of the app that you’re using to integrate?
Thanks,
Max