Hi,
We planning to utilize your Rest APIs to enlist, create and fetch recordings for the meeting in our ServiceNow platform. The ServiceNow platform already has functionality to configure OAuth.
We have created a Test app from Zoom market place. Generated Client ID and Client Secret ID along with we provided our local Authentication redirect URL.
When we are trying to fetch the access token in sn i get the following error
top picture
When i create in SN a Meeting i get the following error bottom picture
I adapted something and the redirect url is in the whitelist like before. But now iam getting this error: Your OAuth redirect failed. Please check if the redirect URL setup in your OAuth configuration matches your ServiceNow instance URL.
Hi @tommy ,
Actually its an unpublished app in my case . I am trying to create a meeting from servicenow instance and i have to fetch the join meeting link back to service now.
However App authorization is not happening succesfully .
We are seeing the exact same issue. And yes this is in the Zoom App trying to use either the Install button or the Link provided. When you hit the admin button, a second tab opens up looks to be going to the servicenow instance and is erroring out on that page. So not sure if the URL is being sent or created correctly for the ServiceNow Instance.
It literally is a white page with “Your OAuth redirect failed. Please check if the redirect URL setup in your OAuth configuration matches your ServiceNow instance URL.” text.
The url of the page is the redirect url plus parameters added for redirect session. The error seems to be coming from a response in ServiceNow as the page looks to be a SeriviceNow URL that was opened by the publish button.
I have already created a case with ServiceNow and also I have contacted their Product Manager for SAAS so its already in the works. I work for ITS Partners a Business Partner with ServiceNow. This has a high visibility with them now.