Hello,
It was suggested by Zoom phone support that I post my question here on the capability of Zoom API/CDNs (could not find in development documentation).
On our website, we want to have a button that users can click to do a video meeting with 1 representative. They will be put in queue to speak to that representative. What I can’t seem to find is a way to show how many people are currently in queue to speak to the rep using Javascript (front-end).
Any help would be appreciated. Thanks.
Hi @vlad.kapitantchouk ,
You can have them click the button which lets them join a waiting room for an open meeting. Using this webhook, meeting.participant_joined_waiting_room, you can use that data to show a queue of people waiting to speak to a representative.
Let me know if that helps!
Hi Gianni, thanks for much for that suggestion - we’ll give that a try!
Okay sounds good, let me know how it works out.
Hi Gianni, we’ve given it a try, and it’s unfortunately not the most accurate method (ex. if 100+ people join at once, the webhook may not send 100 requests). However, it’s the best solution I’ve seen; thank you for the solution.
Hopefully one day Zoom comes out with an API that specifically states the number of participants in the waiting room of the meeting.
Thanks again!
@vlad.kapitantchouk , sorry it is not a stronger solution but happy to be of assistance. You can also suggest that data be provided via #feature-requests 
No no, your solution is the best I’ve come across - I truly appreciate your help! 
Will do, thanks again!
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