Another issue when joining with my first token which created using oAuth 2.0. I can join meeting after clicking on
RETRY button. Two question here-
Why “The Signature has expired” coming ?
If signature is expired then how I am able to join meeting on click
RETRY button. ?
Note : - earlier this was working without issue. My app name is : LocalJWTApp
After clicking on retry you can see I can join . here is screenshot
I re-created my secret key but not helped and also generating signature as per docs. If you need any other detail please let me know. And advice ASAP?
Happy to look into this for you. As a first step, can I kindly ask you to share your web SDK signature here? This will help me to take a closer look.
Also, in the meantime, I’d recommend checking out
this thread, which can occasionally cause similar issues.
Thanks William, Here is detail -
If I cllick on RETRY button then I will get join
both situation have same signature… so you can not say signature is wrong. This is the proof I can join after clicking RETRY button.
I am expecting quick response as it is urgent issue for me.
Please check this signature also -
Meeting ID :
Meeting Type =1
Thanks for getting back to me with that signature. I don’t immediately see any issues with this signature either, so I’m wondering if it could be an issue with the timestamp. Were you able to check out this post, by any chance?
For the signature issue, make sure to use the system time and make sure the time syncs with world time.
Generate a signature by ZoomMtg.generateSignature. - Example of syncing your machine time using window 10
Example for using Mac
Generate a signature by customer web backend with sync server time.
We are currently investigation to see if there is a sync issue on our end as well. We’ll follow up as soon as we’re done lo…
This is a good place to look next. At the same time, I’d also be happy to take a look at the code where you’re generating the signature—can you pass this along?
I’ll keep an eye out, thanks!
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