SLA for Operation logs API

API and Webhooks
1

Description
Hi,
We’re checking the operation logs api for a building a potential feature in our platform: https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportoperationlogs

And we wonder whether it’s possible to provide any SLA on the recency of events from this API. From our own testings, the events came up almost immediately after the operations.

But we wonder if it’s possible to have delays when the enterprise has a lot more users doing different operations?
What will be the general delay on events we should expect?

Please let me know if we should provide estimated number of users and operation rates. Thanks!

Error
NA

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

Which Endpoint/s?
/reports/reportoperationlogs

How To Reproduce (If applicable)
NA

Screenshots (If applicable)
NA

Additional context
None

2

Hi, @Kloudless,

Welcome to the Developer Forum and thank you for your question. Down below I’ve included our Zoom API License and Terms of Use and Event Notification delivery documentation for your review and record :

Zoom API License and Terms of Use

Rate limits

https://marketplace.zoom.us/docs/api-reference/rate-limits

Webhook Notification-delivery

https://marketplace.zoom.us/docs/api-reference/webhook-reference/#notification-delivery

If this documentation does not help to answer your question, please kindly email Developer Support, they would be better suited to provide more insight on enterprises SLA API options.

Thank you for choosing to develop with Zoom,
Donte

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.