Webhook Events Delayed

Webhook events are sometimes delayed up to twenty seconds. There is nothing different between the events that come in within a second and the ones that are delayed.

Webhook events are sometimes delayed up to twenty seconds (maybe even more).

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Webhook Only

Which Endpoint/s?
Webhook Only

Additional context
Webhooks are fairly straightforward. There’s not much configuration we can do. We only have about five hundred users and they aren’t making calls all the time, so I cannot imagine it is an overload thing.

The events we are listening to are:

Participant/Host joined meeting
Participant/Host left a meeting
Callee ended a phone call
Caller ended a phone call
Caller is connected to the callee
Callee answered a phone call

We have seen both instant delivery and delays with all event types.

Hi @kevinlow

Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!
Could you please share more details with me about this issue via email to developersupport@zoom.us

Could you please add a link to this thread and also the account ID associated with the account receiving the webhooks


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