[Resolved] Investigating degraded performance of Phone APIs

We have identified an issue causing reported latency with the Zoom Phone APIs, related to an incident posted on status.zoom.us. We’ll update here shortly with more information on affected APIs and webhooks.

We recommend subscribing to status.zoom.us for updates as well.

To add, we have identified this issue affects access to call logs.

The following APIs and Webhooks seem to have been affected:

Webhooks:

We have resolved this issue and are currently monitoring its status. There will be some gaps in data as we work to fully recover all services.