chris.ota
(Chris)
January 28, 2021, 11:51pm
1
I’m using the API to create a webinar and set the survey_url
and post_webinar_survey
, but when these webinars are ended, the URL does not popup. This feature used to work but seemed to stop working a few weeks ago. However, I noticed that a webinar that was not created through the API but with the Zoom UI, the post webinar survey actually worked.
Webinar created through API that doesn’t work - 946 4867 9927
Webinar created through UI that works - 915 1191 4935
I’m not sure why these would be different. Any ideas?
Hey @chris.ota ,
Thanks for reaching out about this—happy to take a closer look.
Is it possible to share the API request body for the meeting you created via API so that I can double check the request itself?
Thanks,
Will
Hi Will,
Unfortunately I don’t have an easy way to get the exact request body that was used to create that webinar. Here is a close approximation:
{
"agenda": "",
"duration": 60,
"settings": {
"allow_multiple_devices": false,
"alternative_hosts": "",
"approval_type": 1,
"audio": "both",
"authentication_domains": "",
"authentication_name": "",
"authentication_option": "",
"auto_recording": "cloud",
"close_registration": false,
"contact_email": "",
"contact_name": "",
"enforce_login": false,
"enforce_login_domains": "",
"hd_video": false,
"host_video": false,
"meeting_authentication": false,
"notify_registrants": false,
"on_demand": false,
"panelists_video": false,
"post_webinar_survey": true,
"practice_session": true,
"question_answer": false,
"registrants_confirmation_email": false,
"registrants_email_notification": false,
"registrants_restrict_number": 0,
"registration_type": 1,
"show_share_button": false,
"survey_url": "https://www.tradingacademy.com"
},
"start_time": "2021-01-29T19:48:00.0975819Z",
"timezone": "UTC",
"topic": "Create Webinar Test 1/29/2021 7:48:00 PM",
"type": 5,
}
Hi @chris.ota ,
Thank you for sharing these details. I’m looking into this for you (ZOOM-242984).
Thanks,
Will
Hi @chris.ota ,
Our team released a fix for this bug and it should be resolved now. Please let us know if you run into the issue again.
Best,
Will
1 Like
chris.ota
(Chris)
February 3, 2021, 12:39am
6
Thank you, @will.zoom . All of our webinars today correctly popped up the post webinar survey!
Great—thanks for confirming @chris.ota !
Best,
Will
system
(system)
Closed
March 6, 2021, 4:15am
8
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