Test Request Uploading virtual background not working

API and Webhooks
1

Description
Attempting to upload a virtual background in the test request section of https://marketplace.zoom.us/docs/api-reference/zoom-api/users/uploadvbuser
I have tried a similar request with upload profile picture POST request and get a similar error
I have tried with multiple different images in different formats and nothing seems to work

Error
{
“code”: -1,
“message”: “Required request part ‘file’ is not present”
}

Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth

How To Reproduce (If applicable)
Steps to reproduce the behavior:
POST https://api.zoom.us/v2/users/me/settings/virtual_backgrounds

Headers:
Authorization: Bearer
Content-Type: multipart/form-data

Body:
{
“file”: “”
}

Anyone have any idea what’s wrong?

2

Hey @ido1,

Thanks for reaching out about this.

As a first step, can you make sure you’re passing the file as multipart/form-data? If you attempt to pass the file path as a string in your request body JSON, I don’t believe this will work.

Let me know if making this change gives you better luck!

Best,
Will

3

file_not_present
file_not_present959×646 35.7 KB

Is there something wrong here that I’m not seeing? The file is a public image on s3, but I’ve tried other public image urls and always the same error

4

Hey @ido1,

Can you check that you’re passing the following header as well?
Content-Type: multipart/form-data

Let me know—thanks!
Will

5

image
image1024×462 12.7 KB

Yeah, it’s there by default it seems

6

Thanks for confirming @ido1. Do you run into this same error when you download the file locally and pass the relative path as the value for file?

7

image
image1033×684 22.1 KB

Also tried this, but maybe I’m messing up the format?

8

Hey @ido1 ,

Checkout this thread for uploading a photo via the Zoom API:

Let me know if that helps! :slight_smile:

Thanks,
Tommy

9

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