The number of participants' instances mismatches at times

Description
Is it possible to fix the number of participants instances on the zoom call? For example, I would like to show only 2 instances of video when, only 2 people join the meeting.
However, when 1 person out of 2 leaves and re-enters the meeting again, there appears the 3rd instance (new one) with the same person, while the second video instance(who already left the meeting) remains on the call.

After a while zoom seems to detect the absence of the second video instance, and this disappears which is fine. But I’d like to take this effect as soon as possible.

zoom-web-sdk 2.5.0

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘zoom call’
  2. join as 2 people
  3. the guest leaves the meeting
  4. soon after the guest enters the room again.
  • Device: Macbook Pro
  • OS: macOS latest 12.6
  • Browser: Chrome

@daisuke Hope you will be fine.

:point_up_2: Please first upgrade to the latest 2.9.5. Then if still has the same behaviour then reply here. Thanks

@daisuke , that is the normal behavior.

For web, there is typically a timeout of around 90 seconds before the user is dropped from the call.
This caters to users who accidentally leaves the meeting, or users who have intermittent connectivity issues.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.