This meeting id is not valid. please check and try again

Jim_Kaspro · April 6, 2019, 7:47am

Hello Support Team,

I have pro account and in order to start meeting i have followed the below steps

We have created user by following https://marketplace.zoom.us/docs/api-reference/zoom-api/users/usercreate

Initialized ZoomSDK with apiKey and apiSecret
After Initialized successfully retrieved zoom token & zak by calling https://api.zoom.us/v2/users/USER_ID/token?type=token&access_token=ACCESS_TOKEN
https://api.zoom.us/v2/users/USER_ID/token?type=zak&access_token=ACCESS_TOKEN
After retrieving token & zak successfully i am start meeting with StartMeetingParamsWithoutLogin and i am getting This meeting ID is not valid. Please check and try again Error

Also i gone through this link https://support.zoom.us/hc/en-us/community/posts/115010413026/comments/115004817503 and i come to know that to start meeting i need to choose any of the method than i have followed the method i described.

Waiting for your reply.

I’m Using Version: 4.3.53571.0118

Can you describe the steps to start instant meeting…

carson.zoom · April 8, 2019, 8:26am

Hi Jim,

Thank you for using Zoom SDK. Regarding your questions:

“Initialized ZoomSDK with apiKey and apiSecret” – Please ensure that you pass SDK keys & secrets to the AppKey & AppSecret(in 0118)/ SDKKey & SDKSecret(in the latest version), passing API key and secret will let to error.
After you successfully initialized the SDK, if you would like to use token & zak to start meeting, use your API key & secret (not SDK key) and follow the instruction in the documentation to retrieve your tokens. https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/start-join-meeting/api-user/authentication
Once you have retrieved the tokens, you can use that tokens to start a meeting if and only if an existing meeting has been successfully scheduled by the user that is associated with the tokens. If the meeting is not being scheduled, you will see the “This meeting ID is not valid” error. If the meeting is not being scheduled by the user, the user will join the meeting instead of hosting the meeting.

Please refer to our demo app regarding the exact implementation of how to start a meeting using tokens.
Let me know if you have any other questions. Thanks!

trangtran · March 25, 2020, 3:02am

Hi Chen,
I use Zoom on laptop and I can join a meeting because this notice.
When I click on my partner link, password entry request is always displayed. Althought the password is correct, I cann’t be start cause this notice show again. But If I create a new meeting, it’s be OK, all of my partner can be join. Please fix this bug, I cann’t know how to fix it if I don’t know the reason.
Please contact me soon.
And sorry for my bad english.

carson.zoom · March 25, 2020, 3:35am

Hi trangtran,

Thanks for the post. Are you referring to the Zoom client? I do not have any visibilities regarding the issues on Zoom client, if you are facing issues with Zoom client, please contact our support at https://support.zoom.us/hc/en-us/articles/201362003 and one of our experts will be happy to assist you.

If you are referring to Zoom SDK, I might need more information from you to troubleshoot this issue since I am not able to reproduce this with our demo app.

Thanks!

khuonghienlc · March 31, 2020, 9:18am

i have the same problem
Everytime I try to create a new meeting, it’s said “this meeting ID is not valid”
I have tried many way, even uninstall app many time but that’s won’t work
Please help.

carson.zoom · March 31, 2020, 7:04pm

Hi khuonghienlc,

Thanks for using Zoom SDK. Is this issue you are facing on Zoom client or Zoom SDK? And which platform are you referring? (iOS or Android?)

If you are facing this issue with Zoom SDK, could you provide the following information:

What is the SDK version you are using?
Is this reproducible with our demo app? If so, what are the steps to reproduce it?
Could you provide SDK logs for us to further investigate?

Thanks!

cloudhearts · April 1, 2020, 2:25pm

Hi support team,
I could not join a meeting, athough others could.
Please help

carson.zoom · April 1, 2020, 6:47pm

Hi cloudhearts,

Thanks for the post. It seems like you are having issues with the Zoom Client. This forum is for questions regarding Zoom SDKs. Please seek support at https://support.zoom.us/hc/en-us

Thanks!

nhhoang242 · April 3, 2020, 2:12pm

Hi support team,
I have the same cloudheart’s problem but I could not see anything useful ọn your support page .
My Zoom Client could not join any meeting and it could not even create a new meeting althought it has been updated to the latest version.
So I need detailed instructions on how to fix this problem.
Thanks!

carson.zoom · April 4, 2020, 12:40am

Hi nhhoang242,

Thanks for the post. It seems like you are having issues with the Zoom Client. This forum is for questions regarding Zoom SDKs. Please contact our Zoom client support at https://support.zoom.us/hc/en-us and one of the Zoom experts would be happy to assist you.

Thanks!

rjain · May 9, 2020, 12:18pm

Hi Support Team,

I have initialized SDK by SDK_Key and Sdk_Secret
and retrieving zoom token & zak by calling
https://api.zoom.us/v2/users/USER_ID/token?type=token&access_token=ACCESS_TOKEN
https://api.zoom.us/v2/users/USER_ID/token?type=zak&access_token=ACCESS_TOKEN
After retrieving token & zak successfully i have started meeting with StartMeetingParamsWithoutLogin
then i am getting "This meeting is not valid. Please check and try again!
Please assign me as soon as possible

Waiting for your reply

carson.zoom · May 13, 2020, 9:34am

Hi rjain,

Thanks for using Zoom SDK. Based on the screenshot, it seems like you are using the example2 demo app, and the error is caused by the meeting ID, could you verify if you have entered the valid meeting in:

github.com

zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/example2/src/main/java/us/zoom/sdkexample2/Constants.java#L21


	// TODO Change it to your APP Secret

    String SDK_SECRET = "Your APP Secret";



	// TODO change it to your user ID

    String USER_ID = "Your user ID from REST API";

	

	// TODO change it to your token

    String ZOOM_TOKEN = "Your token from REST API";

	

	// TODO Change it to your exist meeting ID to start meeting

    String MEETING_ID = null;



    /**

     * We recommend that, you can generate jwttoken on your own server instead of hardcore in the code.

     * We hardcore it here, just to run the demo.

     *

     * You can generate a jwttoken on the https://jwt.io/

     * with this payload:

     * {

     *     "appKey": "string", // app key

     *     "iat": long, // access token issue timestamp

Thanks!

jinglechu0120 · August 18, 2020, 5:35am

Hi Carson,

I got the same problem that it keeps showing “The meeting ID is not valid” on my laptop, but I can get in the same meeting successfully using the same account but on a different computer. Can you help with that?

Jingle

jon.zoom · August 18, 2020, 8:33pm

Hi @jinglechu0120,

Thanks for using Zoom! It sounds like you’re having trouble with the Zoom client. For that, you would have to go through the Zoom support page. This forum is meant for resolving issues with using the Zoom SDK only.

Thanks!

thuanphamvan87 · February 17, 2021, 1:36pm

Hi Support team,
I cannot connect to the meetings due to “invalid meeting ID” as below pic (Via web or app are the same)

Pls help me with this

jon.zoom · February 17, 2021, 6:06pm

Hi @thuanphamvan87, thanks for using Zoom.

Based on the screenshot you have provided, you are experiencing this issue with the Windows client. This forum is meant only to assist developers integrating our SDK into their own applications. For help with the Zoom client, please visit our general support page.

Thanks!

maxjordanxp · February 17, 2021, 8:28pm

I got the very issue that it continues showing “The gathering ID isn’t substantial” on my PC, yet I can get in a similar gathering effectively utilizing a similar record yet on an alternate PC. Would you be able to assist with that?

jon.zoom · February 17, 2021, 11:17pm

Hi @maxjordanxp,

This forum is meant to assist developers with integrating the Zoom Client SDK into their Android apps. We are not able to provide general assistance with your PC.

Thanks!

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