Transfer app developer

We have a dev working on a currently internal app that is leaving the company. We want to transfer the app they have built to another user. Support informed me via a screenshot that the Zoom account owner and that the user who is the app owner/creator should be able to do this within the marketplace locate the app and click the three dots and use a “transfer app developer” to send it to the person who will take over the development. However, neither the zoom account owner nor the app owner/creator has these options.

As the account owner I can only see “View call logs” and “view activity logs”. The app creator/owner has “request to publish” and “Remove directly” as options.

Are there other ways to transfer the app or does it have to be published first etc?

Hey @randy.perez,

Great question! We will have to transfer it for you. Can you please send the app name and the email of whose Zoom account you want it transferred to here:


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