We have a dev working on a currently internal app that is leaving the company. We want to transfer the app they have built to another user. Support informed me via a screenshot that the Zoom account owner and that the user who is the app owner/creator should be able to do this within the marketplace locate the app and click the three dots and use a “transfer app developer” to send it to the person who will take over the development. However, neither the zoom account owner nor the app owner/creator has these options.
As the account owner I can only see “View call logs” and “view activity logs”. The app creator/owner has “request to publish” and “Remove directly” as options.
Are there other ways to transfer the app or does it have to be published first etc?