Transfer ownership to another developer

I would like to transfer ownership of our developed Zoom app to another user on our account - the developer who is going to own it going forward. I see elsewhere that this isn’t supported in a self-service manner right now but can be actioned by Zoom. To where should I email this request?

Thanks,

Simon

Hi @simon, yes this does currently have to be handled individually. We’re working on providing better tools for this.

Can you email developersupport@zoom.us with the userID / email & app you would like to transfer from, and the new userID / email you would like to transfer to?

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Thank you very much. Will do!

1 Like

Let us know if you have additional questions @simon!

Thanks,
Tommy

All good. Thanks. Just waiting to hear back from email support now.

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Happy to help! :slight_smile:

-Tommy

Update:

To transfer ownership of a Created app, as an admin navigate to the app by:

  1. Manage > Apps on Account > and select the Created Apps tab
  2. In the Action Column of the created app Click and select transfer app developer

Clicking transfer app will prompt a confirmation to transfer the app. You can only transfer the app to another person within your account. Once transferred, the original developer will no longer be able to update this app.

Note: if the option to transfer App ownership is not available the Admin of the account will have to submit a request to developersupport@zoom.us.

Update 2:

If you encounter the following error:

Ensure the account that you are transferring to must have the OAuth Edit permission enabled on their account: