Transferring published app to new owner

App Marketplace
1

Hi Zoom team,

How can I request an app ownership transfer between Zoom orgs?
I have an app that has been published some 6 years ago on the marketplace under now defunct Zoom account. Lever is now part of Employ, and we want Lever Zoom app to be transferred to Employ Zoom organization ownership. Could you please advise on this matter?

Thanks.

2

Apologies for the late reply. Our documentation covers transfers within the same Zoom account, but you need to move the app between different organizations (Lever’s defunct account → Employ’s account).

For cross-organization transfers, submit a support ticket here: https://support.zoom.com/hc/en/new-request

Include:

  • Current app marketplace URL

  • Documentation of the Lever/Employ acquisition

  • Target Employ Zoom organization details, including the target user’s Zoom email

The self-service transfer option only works for users within the same account, which isn’t your situation.

3

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