we develop functionality to handle specific recording type from cloud recording webhook. can anyone elaborate how to make cloud recording webhook return recording file object with recording_type = shared_screen_with_speaker_view(CC) ? i’ve tried some settings but only got recording_type = shared_screen_with_speaker_view so far. i use recording.completed event from webhook.
Hi @fardiansyah-xaltius , which recording webhooks are you using please? For instance recording.completed should have that information present in the event if relevant.
Hello @gianni.zoom , thanks for responding. yes, i use recording.completed event. i’am able to get that recording type from a client’s host account, but not sure how to reproduce it. can you please elaborate about specific settings or condition, how to exactly produce this shared_screen_with_speaker_view(CC) recording type?
yeah, i read those conversation before. unfortunately it did not explain how to exactly produce the recording type. is it require some specific settings on cloud recording or particular menu/action on zoom client during the conference session. i’ve tried several options from could recording settings, but still can’t get shared_screen_with_speaker_view(CC) output from the cloud recording.
@gianni.zoom , thanks in advance. Following is my cloud recording settings at the moment. Also tried following options:
checked/unchecked Save closed caption as a VTT file.
enable/disable caption on zoom desktop client app
but the output still return shared_screen_with_speaker_view instead of shared_screen_with_speaker_view(CC)
