Trying to use the API to bulk export call queue transcripts

I am trying to use the api to get call queue recording transcripts, but run into this error:
“Zoom Phone has not been enabled for this account.”

I saw others had this issue, but there wasn’t a direct answer in the replies that helped.

Hi @ty.rogers
Thanks for reaching out to us and welcome to our Developer Community!
Can you please confirm if your Zoom account has a phone license ?