Two different users with the same

A clear and concise description of what the question is.

I have the next situation:
We have two different users with the same email.
There are User Ids

How is it possible?

Please check this case.

Hey @Mike_Kollen,

Thanks for reaching out about this.

In taking a closer look, I can see that one of these User IDs is paired with the user’s Single-Sign On login, while the other is associated with their non-login profile (API User). One email can be associated with a non-login and login version of a user.

Let me know if this helps to clarify!


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