Unable to Join External Meeting - SDK Error unableToJoinExternalMeeting

I am experiencing an issue while attempting to join an external meeting using the Zoom SDK. Despite proper initialization and passing valid meeting credentials (such as meeting ID and password), the SDK returns the error: unableToJoinExternalMeeting.

I have already reviewed the documentation and verified that all permissions and credentials are correctly implemented. Additionally, there don’t appear to be any network or firewall issues blocking the request.

and i’m using the latest zoom sdk version v6.2.3.18330

I’m looking for insights or a potential fix to resolve this issue and allow users to join meetings via the SDK.

Hi Tarik,
Are you joining meetings outside of the SDK account?
If so, publish your app before doing so.

Hi Fario,

Thanks for your reply! I’m actually joining the meetings inside the SDK and using JWT authentication. Could this method be causing the issue? Do you think I need to change the authentication method to resolve it? Any insights would be greatly appreciated!