Unable to join meeting from iOS and Android App

API and Webhooks Meetings
1

We are unable to join the meeting from the iOS and Android apps using zoom SDK. we are using the latest zoom SDK for iOS (v5.2.42037.1112). We need to resolve the issue on an urgent basis as our clients are facing the issue.

Error Message: MobileRTC version incompatible on join

2

Hi @juma.bharadia, the Zoom Meeting SDK now has a minimum client version of 5.4. To join meetings, you will need to update your application to an SDK version above the threshold. Please let us know if you have any questions upgrading, we’re here to help! The Marketplace currently has versions 5.10 and 5.11 available. If we can help by providing a previous version above the threshold, do let us know.

3

Hi, please provide 5.4 the minumim one that’s compatible urgently, please. Both for iOS and Android

4

@juma.bharadia ,

Please check your private message for directions on the next steps.

5

Hi,

Can you share link to download Android SDK 5.4 because cannot join zoom now.
quite urgent. my email is : [REDACTED]

Thanks

6

@dev.qu,

Please check your private messages for the next steps!