User does not exist

I am using “Get a user” API endpoint to get a particular user using id.
I am getting user does not exist error when I use the admin JWT credentials.(All the possible scopes are assigned to the admin role)
However when I use the owner’s JWT credentials I get successful response.

“code”: 1001,
“message”: “User does not exist: Dgo82iRDT2KTHy8iqKbHIA.”

Which App Type (OAuth / Chatbot / JWT / Webhook)?
App type - JWT

Which Endpoint/s?
Endpoint -{userid}

Hey @connectivity,

Does the user exists on your account?


@tommy, I have Zoom Account with basic type. and I want to create meeting from my application using zoom API. but error shows
“code”: 1001,
“message”: “User does not exist: userid.”

As per your suggestion " Does the user exists on your account ?". is this required to add users in our account for create meeting by api ?

If Yes then How can I add user with out adding Card and Payment details(free) for test my api?

i can create meeting in Zoom site then why I can’t create via API in my app.

Hey @rakesh.sarjine,

If you are trying to make the meeting for yourself, you can pass in either me, your email, or your userId as the userID path param.{userId}/meetings


@tommy , thank for reply . now I have new concern , when i am trying to get user list uing this api “
then it throws error .

and it is working correctly in postman. but using c# code its thows error

I also use that code some days before, then it was also working correct,

my code -
APIKey = “tqqk872mQ9CavPo7J_wQdQ”;
APISecret = “QlElOvaAOUPLttazapvT22Yf0Kd8lmIRoCmm”;
ChatToken = “eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJYQ0xkNGtIbVE3TzFxb0lwUUJnRDBBIn0.C4QhDhUpu4_zeDk6eXcImFROaES3kCxLKjKU5nKSMjQ”;

        Configuration config = new Configuration();
        config.APIKey = APIKey;
        config.APISecret = APISecret;
        config.ChatToken = ChatToken;

        var tokenHandler = new System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler();
        var now = DateTime.Now;
        var apiSecret = APISecret;
        byte[] symmetricKey = System.Text.Encoding.ASCII.GetBytes(apiSecret);

        var tokenDescriptor = new SecurityTokenDescriptor
            Issuer = APIKey,
            Expires = now.AddSeconds((int)(now - new DateTime(1970, 1, 1)).TotalSeconds),
            SigningCredentials = new SigningCredentials(new SymmetricSecurityKey(symmetricKey), SecurityAlgorithms.HmacSha256),
        var token = tokenHandler.CreateToken(tokenDescriptor);

        var tokenString = tokenHandler.WriteToken(token);

        var client = new RestClient("");
        ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12 | SecurityProtocolType.Tls11 | SecurityProtocolType.Tls;
        var request = new RestRequest(Method.GET);
        request.AddHeader("content-type", "application/json");
        request.AddHeader("authorization", String.Format("Bearer {0}", tokenString));
        IRestResponse response = client.Execute(request);
        var jObject = JObject.Parse(response.Content);
        var isvalid = jObject["code"];

Hey @rakesh.sarjine,

For new issues, please create a new topic so we can track it easier: #zoom-api :slight_smile: