Unable to retrieve participation (meeting does not exist)

API and Webhooks Reports and Dashboards
1

API Endpoint(s) and/or Zoom API Event(s)
/report/meetings/81482720530/participants

Description
This does not occur with all meetings we’ve tried. There are more meetings with which we’re getting this error, but I’m hesitant to expose the IDs.

Error?
The full error message or issue you are running into, where applicable.

code: 3001,
message: 'Meeting does not exist: [meeting ID]'

How To Reproduce
Steps to reproduce the behavior:

  1. /report/meetings/81482720530/participants
  2. OAuth
2

Hi @zoom_schoolpathways
Thanks for reaching out to us and welcome to the Zoom Developer Forum!
I tried looking for this meeting and could not find it. Can you confirm this meeting was started and had more than one participant?
If it only had one participant, you should be using our Dashboard endpoint and pass the query parameter type=pastOne in your request

3

Hi @elisa.zoom. Thank you for checking out this issue.

It seems that the meeting I provided indeed does not exist.

I asked for more meeting IDs and was told these do exist, but that there was trouble retrieving the participation:

  • 846 1876 6425
    • No data
  • 853 9048 5149
    • Incomplete data (data for 1 out of 11 participants retrieved)
4

Hi @zoom_schoolpathways
I am not able to find the meetings in our backend, can you confirm if those meetings were not deleted?