Unable to return all Users via the API


We have a total of 13,078 user accounts according to the web interface. When I request all users via the API I get 13,074
My request URL looks like:

<check for page token>
<return data>

I am using Python and the JWT token.
If I export all users out of the web interface I get all users.

This came up because I needed a user ID of one of the accounts missing.

Hi @dupination

Interesting. This is not the expected behavior.
Could you please open a ticket with support so they can help you troubleshooting this error:


Hello @elisa.zoom

Thanks! Submitted.


1 Like

Thanks @dupination I will be following up there