Unable to return all Users via the API

API and Webhooks Users and Groups
1

Hello,

We have a total of 13,078 user accounts according to the web interface. When I request all users via the API I get 13,074
My request URL looks like:

https://api.zoom.us/v2/users?page_size=300
<check for page token>
<return data>
<loop>

I am using Python and the JWT token.
If I export all users out of the web interface I get all users.

This came up because I needed a user ID of one of the accounts missing.

2

Hi @dupination

Interesting. This is not the expected behavior.
Could you please open a ticket with support so they can help you troubleshooting this error:

Best,
Elisa

3

Hello @elisa.zoom

Thanks! Submitted.

Ryan

1 Like
4

Thanks @dupination I will be following up there