Unable to See RTMS Scopes (e.g., meeting:read:meeting_transcript) for My General OAuth App

[Bartek]

Thanks! I responded to the email from you. I hope you could make it work

[navand]

Hi @ojus.zoom,
Is the RTMS feature (specifically the required scopes) something that is only available on User Managed Apps?

[offskiies (AM)]

I’m having the exact same issues. Please help @elisa.zoom

[zenderliving497]

@Mussab

Hi everyone,

I’m trying to build a Zoom General (OAuth) app that uses Realtime Media Streams (RTMS) to receive live meeting transcriptions and forward them to my local application. However, I’m encountering an issue and could use your guidance.

What I’m Trying to Achieve

• Create a Zoom app that captures real-time meeting transcripts via RTMS.
• Send the transcript data to my local endpoint (e.g., using ngrok during development).

What I’ve Done So Far

1. Created a General (OAuth) app in the Zoom Developer Dashboard.
2. Configured the necessary redirect URLs and OAuth settings.
3. Went to the Scopes section to add RTMS-related scopes like:

• meeting:read:meeting_transcript
• meeting:read:meeting_audio
• meeting:read:meeting_video
• meeting:read:meeting_chat
• meeting:read:meeting_screenshare

But none of these scopes appear. I can’t find the option to enable RTMS or add those granular scopes.

What I Expected

I expected to see an option in the app features like “Add RTMS features” or “Realtime Media Streams”, which would then make the relevant scopes available. However, there is no such option in my app’s UI or features panel.

My Questions for the Community

• Do I need specific permissions or access (for example, a Developer Pack or special licensing) to enable RTMS features?
• Is RTMS only available after certain prerequisites are met?
• Are there known limitations that could prevent these scopes from appearing?
• Has anyone faced this, and how did you resolve it?

Any help or direction would be greatly appreciated! Thank you in advance.

RTMS access requires approval.

[elisa.zoom (Elisa)]

Hi @zenderliving497 and @offskiies
I sent you a DM. Follow up there accordingly please

[ENPUGIN (Misha)]

Hello, could you please send me the same DM?

Thank you

[Yuvraj]

Hello @elisa.zoom can u please send me the same DM?

Thank you

[Hemanth1 (Hemanth)]

@elisa.zoom Can you please send me the DM?

[elisa.zoom (Elisa)]

I just sent you a DM @Yuvraj and @Hemanth1

[Sohit]

Hi @elisa.zoom Can you please send me the DM with details of what I need to do to enable these scopes?

[Bill3 (Bill)]

Hi @elisa.zoom I would appreciate a DM on how enable the RTMS scopes. I can access the RTMS events, but not the scopes. And… I can’t see my Local Test app in the auto-start list.

Thanks.

[elisa.zoom (Elisa)]

Hi @Bill3
I sent you a DM, could you please follow up there?

[AhmetA]

Hey @elisa.zoom ,
Can you dm me too for the RTMS Scopes ?
Thanks!

[elisa.zoom (Elisa)]

Sure thing, please follow up via DM @AhmetA

[Wish]

Hey @elisa.zoom ,
Can you dm me too for the RTMS Scopes ?
Thanks!

[elisa.zoom (Elisa)]

Hi @Wish I sent you a DM, please follow up there

[Alhassan]

Hey Elisa, do you mind enabling access for my account aswell?