Unable to submit anonymous join exception

Meeting SDK Web
1

We have an application where we need anonymous join functionality to provide services. However the option to click anonymous join exception is grayed out for our application with no option to toggle it on? Can you please advise.

Thank you,

Michael Trew

2

@Mtrew this might be the case as your submission is in progress

3

The request is not in progress yet @chunsiong.zoom I have more information in my support ticket TS2390752 if you can kindly check there.

4

@Mtrew I’ll PM you for some information