Unable to take up Phone meeting asks to Hit Start URL


#1

Hi Team,

We have come across the issue with phone meeting, where we want to connect the meeting through the phone device. However when we dial in the number and enter the meeting id, it always says “Your meeting has not started”.  When we hit the start URL through the browser, meeting gets started over the phone.

Please suggest a solution for us to be able to implement phone meeting without being able to hit the start URL that gets set-up for a meeting


#2

Hi Raj, please get in touch with the our support team and they will be able to help you. We need to check your account details and it’s more appropriate to hand it over our support.

Regards, Wei